Computer Repair
In-store and local repair services that drive traffic and trust.
Click IT Franchise
What Click IT stores sell, and how.
The Click IT model combines walk-in retail services with recurring managed IT relationships for homes, professionals, organizations, and small businesses. Technology keeps getting more complicated, and nobody has the time for it, so Click IT turns complex IT work into simple products with clear scopes, many of them monthly plans, that customers understand and you can sell with confidence. Your team then delivers them through FaaST, Click IT’s own platform.
How a store sells
Easy to sell. Easy to deliver.
Productized services are the heart of the model. They are Click IT’s intellectual property, and every owner gets them with the territory.
1
The front door builds trust
Repairs, setups and walk-in help bring homes and businesses around your store through the door and show them you can be trusted.
2
Clear products make it easy to say yes
Every service has a defined scope, so customers know exactly what they are buying, and you and your staff sell the same way every time.
3
Monthly plans keep customers
Support, managed IT, security, backup, hosting and email are ongoing relationships. Once customers trust you with their systems, they have every reason to stay.
4
FaaST makes delivery simple
Click IT’s FaaST platform quotes the work, routes it and fulfills it, so complex services are easy for you and your staff to deliver, with specialists behind every division.
Service categories
Services customers already recognize.
Every store offers the help customers ask for most: repair, security, hosting and connectivity.
Cybersecurity
Security and compliance conversations for small business customers.
Hosting & Email
Managed hosting and business continuity support.
Wi-Fi & Mobility
Connectivity and mobility services for home and business customers.
Computer repair
PC, Mac, device, network, upgrade, tune-up, and troubleshooting services for local customers.
Managed IT
Ongoing support relationships for businesses that need predictable technology help.
Cybersecurity
Security packages and guidance for homes, professionals, and organizations.
Hosting and email
Website hosting, domains, email, and related online service support.
Website services
Digital presence services that help local businesses present themselves and generate leads.
Back-office automation
Click IT CRM for reviews, messaging and follow-up, with SAM as a companion that handles routine back-office work for your business customers, plus the setup and support behind them.
The service menu
Pick-It and Click-It: 16 service divisions in every store.
Click IT turns the complexity of modern technology into productized, subscription-ready services. Customers don't need five different vendors. Every store sells the full menu, backed by The Click IT Group's specialists.
Click IT Computers
Comprehensive IT and computer services for homes and businesses, from system setup to troubleshooting, upgrades and ongoing support.
Click IT Website Design
Award-winning website design and management since 2003: optimized, secure and scalable WordPress websites.
Click IT Secure
Enterprise-grade cybersecurity for small businesses. Monitor, protect and defend systems and data with next-generation tools.
Click IT Spy
Security camera systems for businesses and homes, installed, monitored and supported by your local store.
Click IT Host
Reliable, compliant and scalable hosting for websites, domains and email, run on Click IT's own independent hosting facility.
Click IT Email
Private, secure and professionally managed business email, with setup, hosting and maintenance handled for the customer.
Click IT E-Marketing
Results-driven digital marketing, from email campaigns to advertising automation, that helps local businesses grow online.
Click IT Phones
Business-class VoIP phone systems with video meetings, mobile apps and unified messaging.
Click IT Backup
Automated, cloud-based data protection that keeps files safe and recoverable for individuals and organizations.
Click IT Repairs
Quick, affordable repairs and diagnostics for PCs, Macs and networks, from software issues to hardware replacements.
Click IT MSP
Proactive, subscription-based managed IT that monitors, maintains and supports a business's entire technology environment for one flat monthly fee.
Click IT MPS
Managed Print Services that reduce costs: printers, toner and usage analytics managed for the customer.
Click IT CRM
A full-featured CRM and marketing automation platform built for small businesses: customers, sales tracking and communications in one place.
Click IT Energy
Smarter energy and utility management that helps homes and businesses reduce costs with technology-driven solutions.
Click IT Videos
Professional video production and editing, from promotional spots to educational content.
Click IT Help Desk
U.S.-based technical support, remote or in-store, for fast and friendly resolutions.
More ways to serve
Expand into labs, setup, and support.
Beyond repair, stores add setup projects, labs and ongoing support that deepen every customer relationship.
Industries we serve
The businesses on every Main Street.
Click IT stores support the professional offices and local businesses that keep a community running.
Accounting and CPAsConstructionEducationEngineeringFinance and InsuranceHealthcareHospitalityLegalManufacturing